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Privacy Policy

Last updated: 04 August 2025

At Keen Build & Maintenance, we are committed to protecting your privacy. This policy explains how we collect, use and protect any information you have submitted through our website.

1. Information we collect

When you use the quote request form, we may collect the following information:

  • Your name.

  • Email address.

  • Phone number.

  • Project details or message content.

We also use Google Analytics 4 (GA4) to collect anonymous website usage data (see section 3).

2. How we use your information

Information you submit via our contact or quote form is used solely to:

  • Respond to your enquiry.

  • Provide a quote or arrange a site visit.

  • Communicate with you about your project.

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We do not share your personal information with third parties or use it for marketing unless you give us permission to do so.

3. Analytics and Cookies

We use Google Analytics 4 (GA4) to understand how users interact with our site. GA4 collects anonymous information such as:

  • Pages visited.

  • Time spent on site.

  • Device and browser type.

  • Approximate location (region only).

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GA4 may use cookies for this purpose. These do not identify you personally. You can control or disable cookies in your browser settings.

4. Data security

We are committed to keeping your data safe. Our website uses secure SSL encryption (https), and any personal data submitted is stored securely and only accessed by those who need it to respond to your enquiry.

5. Your rights

You have the right to:

  • Request access to the personal data we hold about you.

  • Ask us to correct or delete your information.

  • Withdraw consent at anytime.

 

To do so, please contact us using the contact details below.

6. Contact us

If you have any questions about this policy or your personal details, please contact:

Keen Build & Maintenance

info@keenbuildandmaintenance.co.uk

07850 194166

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